At Brutents Ceramics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Shipping and billing address
- Email address
- Phone number (if provided)
- Order details
- Payment information (processed securely by third-party payment providers)
We may also collect limited technical information such as your IP address, browser type, and cookies to improve your browsing experience.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Payment Processing
Payments are securely processed through trusted third-party providers such as Stripe and PayPal. We do not store your payment card information.
Shipping Partners
To deliver your order, we may share your name, address, and contact information with our shipping providers only when necessary.
Cookies
Our website uses cookies to improve functionality, analyse website traffic, and enhance your shopping experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Retention
We retain your personal information only for as long as necessary to fulfil your orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Brutents Ceramics
Email: [email protected]
